# Prime Visa Knowledge Desk

- [Prime Visa Knowledge Desk: Your Cardmember Help Center](https://amazonmyprimevisaknowledgedesk.mintlify.app/index.md): Unofficial help center for Amazon Prime Visa cardmembers. Find answers on rewards, account management, payments, and troubleshooting.
- [Prime Visa vs Amazon Visa: Which Card Is Right for You?](https://amazonmyprimevisaknowledgedesk.mintlify.app/getting-started/prime-visa-vs-amazon-visa.md): Compare the Prime Visa and Amazon Visa side by side. See earning rates, annual fees, welcome offers, and which card fits your Prime membership status.
- [How to Apply for the Prime Visa or Amazon Visa](https://amazonmyprimevisaknowledgedesk.mintlify.app/getting-started/apply.md): Apply for the Prime Visa or Amazon Visa online. Learn what you need, what welcome gift card to expect, and what happens after approval.
- [Add Your Prime Visa to Your Amazon Account](https://amazonmyprimevisaknowledgedesk.mintlify.app/getting-started/add-card-to-amazon.md): Add your Prime Visa to Amazon Wallet, set it as your default payment, and confirm you are earning 5% back. Shop with Points enrolls automatically.
- [Prime Visa Rewards](https://amazonmyprimevisaknowledgedesk.mintlify.app/rewards/index.md): How to earn, redeem, and maximize rewards with your Amazon Prime Visa card, including earning rates, point value, and the Prime Card Bonus program.
- [How much do I earn on purchases with Prime Visa?](https://amazonmyprimevisaknowledgedesk.mintlify.app/rewards/earning-rates.md): See the full Prime Visa earning rates table, including 5% back at Amazon and Whole Foods, 2% at gas and restaurants, and what purchases are excluded from rewards.
- [How do I redeem Prime Visa points?](https://amazonmyprimevisaknowledgedesk.mintlify.app/rewards/redeem-points.md): Learn how to redeem Prime Visa points at Amazon checkout with Shop with Points, at Chase.com for cash back or gift cards, and how returns and expiration work.
- [What is the Prime Card Bonus and how do I earn it?](https://amazonmyprimevisaknowledgedesk.mintlify.app/rewards/prime-card-bonus.md): Learn how the Prime Card Bonus gives 10% back or more on select Amazon items and brands, how to find eligible products, and who qualifies.
- [Account & Payments](https://amazonmyprimevisaknowledgedesk.mintlify.app/account/index.md): Manage your Prime Visa card online, make payments, view statements, and understand your card benefits through Chase and Amazon.
- [Manage Your Prime Visa Online](https://amazonmyprimevisaknowledgedesk.mintlify.app/account/manage-card.md): View statements, check your rewards balance, set alerts, and manage your Prime Visa settings through Chase.com and Amazon Your Payments.
- [Make a Payment on Your Prime Visa](https://amazonmyprimevisaknowledgedesk.mintlify.app/account/make-a-payment.md): Pay your Prime Visa bill through Chase.com or the Chase Mobile app, set up autopay, and understand how equal monthly payments work on Amazon purchases.
- [Prime Visa Card Benefits and Protections](https://amazonmyprimevisaknowledgedesk.mintlify.app/account/card-benefits.md): Review travel and purchase protections, no foreign transaction fees, contactless pay, and other benefits included with your Prime Visa card.
- [Troubleshooting](https://amazonmyprimevisaknowledgedesk.mintlify.app/troubleshooting/index.md): Quick fixes for common Prime Visa issues, including missing rewards, payment problems, and card concerns.
- [Why am I earning 3% instead of 5% at Amazon?](https://amazonmyprimevisaknowledgedesk.mintlify.app/troubleshooting/not-earning-5-percent.md): Your Prime Visa drops to 3% when Prime eligibility changes, the card leaves your Amazon Wallet, or another Prime Visa is linked. Check status and restore the rate.
- [Why are my points missing or not showing?](https://amazonmyprimevisaknowledgedesk.mintlify.app/troubleshooting/missing-points.md): Points may be delayed by Daily Rewards timing, deducted for returns, or not earned on excluded purchases. Check posting and view per-transaction details at Chase.
- [Lost, stolen, or unauthorized charges on your Prime Visa](https://amazonmyprimevisaknowledgedesk.mintlify.app/troubleshooting/lost-card-fraud.md): Lock your card in the Chase app, report loss or fraud, and replace your Prime Visa safely. Update Amazon Wallet after you receive a new card.
- [Prime Visa FAQ: Quick Answers for Cardmembers](https://amazonmyprimevisaknowledgedesk.mintlify.app/support/faq.md): Find quick answers to the most common Prime Visa questions about fees, earning rates, Prime requirements, redeeming points, expiration, foreign transaction fees, and more.
- [How to Contact Prime Visa Customer Service](https://amazonmyprimevisaknowledgedesk.mintlify.app/support/contact.md): Find official Prime Visa support channels through Chase and Amazon, learn what information to have ready, and get tips to avoid scams when you need help.


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